I12 Ines

US and Canada Shipping Policy 

• Free shipping to the U.S. and Canada via UPS® Ground service for orders $80.00 and up and for orders from $0.00 to $79.00 it's $10.00.
• Delivery time depends on your location. Please see the enclosed map for details.
• Take into consideration that your order will be processed on the same day it is placed or the day after (excluding weekends and national holidays where your order will be processed on the following business day).
• An option for express delivery exists at an additional fee (you can find it during the checkout process).
• Please supply a full address for shipping - your PO Box is not a valid shipping address.

What information do we collect?

We collect information from you when you register on our site or subscribe to our newsletter.When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@antelopeshoes.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.